Launching a business comes with a host of challenges, from market entry barriers, capital and resource allocation, cultural differences, and technological integration to building brand awareness. Let us find out how successful leaders overcame their own business launch challenges.
Table of contents
- Introduction
- 8 business launch challenges and how to address them
- Final thought
Starting a business is an exciting journey, but it comes with multiple challenges that every entrepreneur must face. From the first idea to running full-scale operations, the road to success is often filled with obstacles. For those who want to start a business, understanding and preparing for these challenges is key to long-term success.
This article explores some of the most common challenges faced during a business launch and how entrepreneurs can effectively address them.
8 business launch challenges and how to address them
- Financial challenges
Securing enough funding is one of the biggest challenges entrepreneurs face when starting a business. Adequate capital is needed to cover startup costs, such as inventory, marketing, equipment, and daily running expenses.
In its early days, Airbnb struggled to secure funding because investors were sceptical about the viability of people renting out their homes to strangers.
Many banks and investors are reluctant to fund startups, seeing them as high-risk ventures. The founders launched a creative solution by selling limited-edition cereal boxes (“Obama O’s” and “Cap’n McCain’s”) during the 2008 U.S. presidential election. This brought in $30,000, which they used to keep the business running. They also refined their business model and eventually raised capital from investors like Y Combinator, helping Airbnb scale to a multi-billion-dollar company.
Key learnings of how Airbnb addressed its capital and finance challenge:
- Create a solid business plan: A well-researched and detailed business plan can improve the chances of securing financing. It should include your business goals, market analysis, revenue projections, and strategies for growth.
- Explore multiple funding options: Besides traditional bank loans, consider other financing options like venture capital, crowdfunding, angel investors, or government grants. These could provide the capital needed to start your business.
- Maintain financial discipline: It is important to keep expenses under control in the early stages. Avoid unnecessary costs and focus on investing in areas that will bring a return.
- Market research and competition
Understanding the market is vital for the success of any business. However, many entrepreneurs fail to carry out thorough market research, which can lead to launching a product or service that does not meet the needs or demands of their target audience. Also, every market is competitive, and without a clear understanding of competitors, your business may struggle to stand out.
Netflix’s DVD rental service faced fierce competition from Blockbuster, a dominant player in the video rental market.
Netflix conducted deep market research and pivoted to a subscription model that offered no late fees and direct-to-door delivery, addressing key customer pain points. Later, they transitioned to streaming video content as internet speeds improved, staying ahead of changing consumer preferences.
Key learnings of how Netflix overcame market research and competition challenges:
- Conduct comprehensive market research: Before launching, spend time studying your target audience, learning their preferences, and analysing current market trends. Tools such as surveys, focus groups, and competitor analysis can give useful insights.
- Identify a niche: In a competitive market, finding a specific niche or unique selling point (USP) can help you stand out from competitors. Your business should solve a problem or fill a gap in the market that others have not addressed well.
- Adapt to changes: The business world is always changing, and market conditions can shift quickly. Stay updated on market trends, customer preferences, and competitor actions to adjust your strategy when needed.
- Legal and regulatory requirements
Handling the legal challenges is a vital part of starting a business. Entrepreneurs must ensure they follow various regulations, obtain necessary licences, and protect their intellectual property. The complexity of these processes can differ based on the industry and location of the business.
Uber has faced various legal challenges in multiple countries regarding its business model, particularly with regard to driver classification (employees vs. contractors) and local transport regulations.
Uber hired legal experts to navigate the regulatory landscape in each market. They also modified their business model to comply with local laws, such as registering as a licensed operator in London. They continue to adapt their operations and invest in lobbying efforts to influence regulations in their favour.
Key learnings of how Uber overcome legal challenges:
- Consult legal experts: Hiring a lawyer who has experience in your industry can be very helpful. They can make sure your business complies with local, national, and international regulations.
- Understand tax obligations: Tax laws differ by country, and it is important to know your tax responsibilities before launching. Working with an accountant can help you avoid costly mistakes and keep your business in good standing with tax authorities.
- Protect intellectual property: If your business is based on a unique product, service, or idea, it is essential to protect your intellectual property through trademarks, patents, or copyrights.
- Building a strong team
A successful business is often built on the strength of its team. However, finding the right people can be a major challenge, especially for new businesses that may not have the resources to offer competitive salaries or benefits. Additionally, entrepreneurs often take on many roles in the early stages, which can lead to burnout and inefficiency if they do not delegate tasks properly.
WhatsApp faced the challenge of building a small team while competing against major companies like Facebook and Google, which could offer higher salaries.
WhatsApp focused on hiring passionate engineers who believed in the product’s vision rather than competing on salary. The founders also outsourced certain non-core tasks to contractors. This lean and focused team allowed WhatsApp to build a highly efficient product with minimal resources, eventually leading to its acquisition by Facebook for $19 billion.
Key learnings of how WhatsApp overcome team-building challenges:
- Hire for attitude, train for skills: When resources are limited, focus on candidates who fit your company’s values and culture. Skills can be learned over time, but a strong work ethic and a positive attitude are priceless.
- Hire freelancers and contractors: In the early stages, it might not be possible to hire full-time employees for every role. Consider outsourcing tasks to freelancers or contractors who can provide expertise without long-term commitments.
- Foster a positive work environment: Even small businesses can create an appealing workplace by encouraging a culture of collaboration, recognition, and professional development. Engaged employees are more likely to stay motivated and contribute to the company’s success.
- Marketing and brand awareness
No matter how innovative your product or service is, it will not succeed without effective marketing. Many new businesses find it difficult to generate brand awareness and attract customers, especially in industries filled with established competitors. Digital marketing, while important, can be overwhelming for those without experience in the area.
Dollar Shave Club entered a highly competitive grooming market dominated by giants like Gillette.
They launched a viral marketing video in 2012 with humour and a clear message about their unique subscription service. The video resonated with a wide audience, generating massive brand awareness. Dollar Shave Club grew rapidly, eventually being acquired by Unilever for $1 billion.
Key learnings of how Dollar Shave Club overcome marketing challenges:
- Develop a clear marketing strategy: A well-defined marketing plan should outline your target audience, key messages, marketing channels, and budget. Make sure your strategy aligns with your business goals and objectives.
- Use social media and digital marketing: Platforms like Instagram, LinkedIn, and Google Ads provide cost-effective ways to reach your target audience. Content marketing, search engine optimisation (SEO), and email marketing are also powerful tools to build brand awareness and drive traffic to your website.
- Utilise partnerships: Working with complementary businesses or influencers can help you reach new audiences and improve credibility. Partnerships are an effective way to expand your reach without spending heavily on paid advertising.
- Time management and prioritisation
Launching a business requires a great deal of time and effort. Entrepreneurs often find themselves juggling many tasks, from product development and marketing to customer service and financial management. Without effective time management, this can lead to missed deadlines, burnout, and lost opportunities.
As Slack was developing its workplace communication platform, the team faced the challenge of juggling multiple tasks, including product development, customer feedback, and market positioning.
Slack adopted agile project management and prioritised customer feedback. They focused on developing features based on what customers value the most, which allowed them to launch an MVP (minimum viable product) that quickly gained traction. Using productivity tools like Trello and Asana helped the team stay organised.
Key learnings of how Slack overcome time management challenges:
- Set clear goals and prioritise: Break down your long-term business goals into smaller, actionable tasks. Prioritise these tasks based on urgency and importance, making sure you stay focused on activities that directly contribute to your business’s success.
- Use productivity tools: There are many digital tools available to help manage your time effectively. Project management platforms like Trello, Asana, or Monday can assist you in keeping track of tasks, deadlines, and team collaboration.
- Delegate tasks: Entrepreneurs often take on too much themselves. Learning to delegate responsibilities to trusted team members or external contractors will free up your time to focus on core business activities.
- Customer acquisition and retention
Attracting customers is one of the biggest challenges for new businesses. However, keeping them is just as important, if not more so. Customer loyalty is crucial for long-term business success, but building that loyalty requires delivering exceptional value, service, and experience.
Starbucks experienced slowing growth and decreased customer loyalty due to market saturation and competition.
Starbucks revamped its customer experience by launching the Starbucks Rewards Program, focusing on personalised service, and enhancing its mobile app with features like mobile ordering and payment. This created a more engaging customer experience, increasing retention and boosting sales.
Key learnings of how Starbucks overcomes customer acquisition and retention challenges:
- Offer exceptional customer service: Great customer service can make your business stand out from the competition. Responding quickly to customer inquiries, resolving issues efficiently, and providing a personalised experience can help build trust and loyalty.
- Focus on value: Customers will only return if they feel they are getting value for their money. Make sure that your product or service consistently meets or exceeds customer expectations.
- Engage with customers: Use email newsletters, social media, and customer feedback surveys to keep an ongoing conversation with your customers. Regular engagement can help you understand their changing needs and preferences, ensuring that you continue to deliver value over time.
- Technological challenges
Technology plays a vital role in business operations, from managing finances to reaching customers. However, many entrepreneurs face challenges in selecting the right technology, integrating it effectively into their business, or managing cybersecurity threats.
Target faced a major cybersecurity breach in 2013, which compromised the personal and financial data of millions of customers.
Target immediately invested in stronger cybersecurity measures, including adopting advanced encryption technology, improving its network segmentation, and establishing a dedicated cybersecurity team. They also invested heavily in automation to improve operational efficiency across their e-commerce and brick-and-mortar operations, leading to a stronger, more resilient business.
Key learnings of how Target overcome technological challenges:
- Choose scalable solutions: When picking software or tools for your business, consider whether they will grow with your company. Investing in scalable technology early can save time and resources in the long run.
- Embrace automation: Automating repetitive tasks, such as invoicing or customer support, can improve efficiency and free up time for more strategic activities.
- Invest in cybersecurity: With the increase in cyber threats, protecting your business’s data should be a top priority. Implementing strong cybersecurity measures, such as firewalls, encryption, and secure payment gateways, is essential for safeguarding your operations.
Final thought
Launching a business is a challenging but rewarding journey. Entrepreneurs encounter many obstacles, from securing funding to building a loyal customer base. However, with the right strategies and mindset, these challenges can be overcome.
By focusing on careful planning, market research, team building, and effective marketing, entrepreneurs can navigate the complexities of running a business and establish a foundation for long-term success. Remember, every challenge is an opportunity for growth and learning, and overcoming them is part of the entrepreneurial journey.
Key takeaways
- Launching a business comes with many challenges, but understanding and preparing for them is important for long-term success.
- Entrepreneurs often face financial constraints, issues with market research, legal hurdles, challenges in building a team, struggles with marketing, time management difficulties, customer acquisition problems, and technological issues.
- Some solutions include creating a strong business plan, conducting thorough market research, consulting legal experts, building a strong team, and using effective marketing strategies.
- These challenges can be managed with the right strategies and mindset, leading to business growth and success.
- Entrepreneurs should focus on using scalable technology, maintaining financial discipline, and delivering exceptional value to customers.
Shikha Negi is a Content Writer at ztudium with expertise in writing and proofreading content. Having created more than 500 articles encompassing a diverse range of educational topics, from breaking news to in-depth analysis and long-form content, Shikha has a deep understanding of emerging trends in business, technology (including AI, blockchain, and the metaverse), and societal shifts, As the author at Sarvgyan News, Shikha has demonstrated expertise in crafting engaging and informative content tailored for various audiences, including students, educators, and professionals.